Return & Refund Policy

At Taj's Kitchen, we take pride in preparing and delivering fresh, high-quality homemade food products. Customer satisfaction is important to us, and we strive to ensure that every order reaches you in excellent condition.

Returns

Due to the consumable and perishable nature of our products, we generally do not accept returns once an order has been delivered.

However, returns or replacements may be considered in the following situations:

• Incorrect product received
• Product damaged during transit
• Product received in an unusable condition
• Missing items from the order

Reporting an Issue

To be eligible for a replacement or refund, customers must notify us within 24 hours of delivery by providing:

• Order number
• Description of the issue
• Clear photographs of the product and packaging

Requests submitted after the specified period may not be eligible for review.

Refunds

Once the issue has been reviewed and approved, refunds will be processed through the original payment method.

Refund processing times may vary depending on the payment provider and banking institution.

Replacements

Where appropriate, Taj's Kitchen may offer a replacement product instead of a refund.

Non-Refundable Situations

Refunds or replacements will not be provided for:

• Change of mind after purchase
• Incorrect shipping information provided by the customer
• Delays caused by courier services beyond our control
• Improper storage or handling after delivery
• Minor packaging variations that do not affect product quality

Contact Us

For return or refund requests, please contact:

Phone: +91 98406 00943
Email: nasu_azhar@yahoo.co.in